Refund Policy

Last updated: April 2026

1. Overview

At MaxStreamsTV, we want to ensure you are 100% satisfied with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service is not the best fit for your requirements and you've attempted to resolve issues with our support staff, we want to make things right.

2. Eligibility for a Refund

We issue refunds for purchases within 7 days of the original purchase of the subscription. If 7 days have passed since your purchase, we will not offer a refund or exchange.

3. Process for Requesting a Refund

To request a refund, please message us on WhatsApp with your payment proof and account details. Please allow up to 48 hours for our team to process your request.

4. Non-Refundable Scenarios

• If your internet speed does not meet our minimum recommendations, causing buffering on your end.
• If your account was banned due to violation of our Terms of Service (e.g., restreaming or sharing a single-device account).
• Any purchases made using cryptocurrency (due to network fees and irreversibility).